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BitMarkets Policies

Privacy Policy

BitMarkets respects the privacy of any user accessing our site and we are committed to protecting your personal information. Our Privacy Policy is intended to explain how we protect the privacy of your personal and financial information. We will use your information only as described in our Privacy Policy, and we will not rent or sell your personal information to a third party. In order to open an account with us, you must complete the form containing personal information. We are committed to preserving the security of your information. Our policy is not to disclose information to any third party who does not belong to us without your consent or when we are required to do so by law. Failure to provide us with correct or incomplete information may result in loss of quality of service or failure to deliver the services we provide to you. We are registered with the Office of the Commissioner of Personal Data Protection of the Republic of Cyprus, and therefore your personal data is maintained by us in accordance with the Personal Data Protection (Individual Protection) Act 2001 and its amendment (Law No. 37 (I) / 2003) and the regulation of electronic communications.

Registered Information

The personal information you provide when you register yourself as a user of the Site or information about the Services is classified as “Registered Information”. Secure information is stored and stored securely on secure servers that only authorized individuals can access through a password. You can access your recorded information through the password you have chosen. This password is encrypted and only known to you and should not be disclosed to anyone. We encrypt all personal information with the necessary effort to prevent unauthorized parties from viewing any such information. If your registered information has changed, you should inform us. Only employees whose work requires access to your personal information are allowed access to the recorded information, in order to provide the services you need. In order to restrict unauthorized access and protect non-public personal data, we use material, electronic and procedural safeguards that are in compliance with applicable laws and regulations.

Cookies

A cookie is a small text file that is stored on your computer for record-keeping purposes. BitMarkets uses cookies on its site (s). We do not link information stored in cookies to any personal information you may send. We use both session ID and persistent cookies. The cookie named Session ID expires when the browser is closed. The persistent cookies remain on the hard disk for a long period of time. You can remove persistent cookies by following the instructions in the Help file in your web browser. We may develop a permanent cookie for statistical purposes. Persistent cookies also enable us to track and target the location and interests of users entering our site (s) and enhance the experience of our services to you. You may decline cookies, which may result in reduced quality of services to the user. Some of our partners use cookies on their site (s). We do not have access or control over these files.

Regulatory Disclaimer

You reserve the right to disclose your personal information as required by the rules and regulations and when the Company believes that disclosure is necessary to protect our rights and / or comply with judicial proceedings, court order or legal process notice. We will not be responsible for the misuse or loss of personal information generated by cookies on the Site (s) that we can not access or control. We are not responsible for the unlawful or unauthorized use of personal information for misuse, misuse, negligence, or intentional misuse of your passwords. We reserve the right to modify this privacy statement at any time, so please review it frequently. If you have any questions about this privacy policy, please email us.

Refund Policy

Refund policy The reimbursement policy has been developed to reduce the financial and legal risks of the company, to respect the principles of the anti-money laundering policy and the financing of terrorism. The Company has the right to unilaterally block access to the customer area, suspend account activity, cancel a request for transfer / withdrawal or make a refund if the source of funds or the activities of the customer conflict with the objectives of combating money laundering or combating the financing of terrorism. The company does not cancel the commercial transactions put in place. Therefore, it has the right to return the funds to the shipper if, within one month from the date of payment, no trading activity has been recorded on the trading accounts. The Company has the right, under certain objective conditions and if necessary, to repay the funds received via any payment system, including credit / debit cards. In addition, the refund will go to the electronic wallets and bank details that were used by the client when paying the funds. It should also be mentioned that the withdrawal of the total amount of the deposit is possible only on the same conditions and to the same payment system as those used when depositing the account.

What is Money Laundering?

Money laundering is the process of concealing illicitly acquired funds through legitimate acts to appear legal and cannot be traced back to their source. From In order to protect the safety of our clients and traders, we strictly adhere to the anti-money laundering policy to be legal and strictly prohibit any of our employees or agents from participating in any money laundering or other illegal financial transactions. Anti-money laundering policy includes advanced customer protection, transparency policy, and direct payment procedures.

How do we prevent money laundering?

To balance the requirements of AML and reduce the burden of compliance you, we use highly sophisticated electronic systems to verify documents, monitor transactions and analyze the flow of funds.

Identification

The first guarantee is the proper verification of customer identification documents (KYC). In order to ensure compliance with AML regulations, we ask you to send the following: A government-issued identity card bearing your photo. Examples of such documents include passport, ID card or government issued driving license. Proof of current residence address. The date of this document must not exceed three months and include the full name and address of the residence. Examples include bank statements, utility bills or any other invoice from an internationally recognized organization. If you transfer money to us using your credit card, we require a copy of your credit card with only the last 4 digits. Please note that regulatory requirements vary in some countries, and we may need to request more documentation from you.

Monitoring

We do not accept payments from any third party. Deposits must be in your name and match the registration documents. When you withdraw money, anti-money laundering regulations require you to return the money to the same source as the funds. This means that if funds are deposited by bank transfer, withdrawal funds will be sent to the same account. Similarly, if you use a credit card ending in 1234 from Bank A to deposit our money, we will return your money to your credit card ending in 1234 from Bank A. To reduce the risk of using our services to finance terrorism and money laundering, we do not accept cash deposits or We pay money.

Reporting

The AML regulations require us to monitor and track suspicious transactions and to report these activities to the relevant law enforcement agencies. We reserve the right to refuse the transfer at any stage if we believe that the transfer may be connected in any way to criminal activity or money laundering. By law, we are prohibited from informing customers that a suspicious activity report has been submitted to enforcement agencies.

How Do I Deposit My Money?

We offer you a wide variety of options for international and local deposits, credit cards, Eco Pays, bank transfers, Crypto, Terrixa.

Is there a minimum amount to be deposited?

The company provides a variety of accounts and each account requires a minimum amount to be deposited. You can choose the account that suits your needs.

Money Withdrawal

We have made the withdrawal process very easy for the convenience of our customers. You only need to log into your trading account and click on the withdrawal icon. Afterwards, the request is sent to the Financial Support section to process the withdrawal. The withdrawal request is processed within 3-5 business days. In the case that the requested amount is withdrawn from the capital, it will be transferred to the same source the deposit came from. In the case of withdrawal of profits, the amount will be transferred to your personal bank account. Please make sure when you withdraw money from your trading account that:– The withdrawn amount is greater than 50– USD The amount withdrawn is less than your free balance. If there are any open deals at the moment of withdrawal, all deals will be closed (so as not to cause losses).It is important for us that you understand that we do not charge any fees for withdrawing money. Any transfer fees imposed by your bank are under your own responsibility.

What is Forex?

Trading refers to the foreign exchange market and the buying and selling of these currencies. The currency exchange transactions carried out daily exceed 3 trillion US dollars in the Trading market making it the largest financial market in the world. Each and every one of these transactions plays a key role in establishing exchange rates for currency pairs. For example, when an international institution pays the financial dues of its foreign employees, the institution converts the foreign currency into its domestic currency. Over time, these transactions will lead to a change in the exchange rate. The value of the currency strengthens when money flows into it and weakens when money flows out. These changes in the exchange rates are what give life to the Trading market. Trading attempt to predict the direction of the exchange just as stock traders attempt to predict the direction of the value of a company’s stocks. Trading would buy a currency pair when they believe that the exchange rate will increase and they will sell the currency pair when they believe that the exchange rate will decline. As the Trading market is a global market, they can do transactions 24 hours a day. Our company offers a modern and sophisticated trading platform and advanced graphing software for a successful trading experience. The United States and Britain hold 50 per cent of the world market. ​

Why Choose to trade in the Trading market?

The foreign exchange market, shortened Forex, refers to the buying and selling of currencies and is one of the fastest markets in the world. From 2007 to 2014, the Trading market has increased by 70 percent with a turnover of up to 5 trillion a day. Trading is in essence similar to the stock market in which the trader buys at a low rate and sells at a higher rate. What makes the Trading market more attractive is that you do not need to choose from thousands of companies or sectors, it can be much simpler than that. Unlike some other markets, the Trading market does not start at 9 am and ends at 4 pm; Trading can be done 24 hours a day, 5 days a week. Making it easier for the trader to trade online before or after his working hours. In addition, you can buy and sell at any time in the market as the rates go up and down. Unlike local markets, no one can influence the Trading market. Any trader can open positions at any time, there is always selling and buying ongoing. You can make profits from falling and rising market The financial leverage enables investors to open deals with amounts larger than their capital, allowing investors to take advantage of opportunities in the market beyond their material liquidity.